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Communications Technology

I was bracing for the worst based on past rollouts from Microsoft. After experiencing the pain of Vista, I was quite apprehensive about the release of Windows 7. Even though there was good press (which I don't put a lot of faith in anyway) I knew there would be some serious bumps in the road to transition.

My first 4 or 5 installs went off without a hitch. Many of my customers were upgrading old Windows XP machines that were 6 years old. The new computers with Windows 7 had fast processors, more ram, and dedicated video cards, which helped a lot. The boot and shut down times were greatly reduced and the most popular software seemed to work right out of the box.

I didn't recommend upgrades to current equipment and most people went with the advice. Life was good and customers were happy. Since all of the installs were new computers and not Vista upgrades, none of the upgrade problems were an issue. There were quite a few problems found on the Vista upgrades, especially those who downloaded the Windows 7 install. The files wouldn't unpack properly, refused the new product keys, and had some rebooting problems.

Then there were the unspecified errors and directory permissions problems. But all were confined to the upgrading Vista process, many due to reformatting the hard drive before the new install.

If you are upgrading a Vista machine, don't bother to reformat the hard drive before you upgrade. It appears that this is a problem. You should do a clean install and let Windows 7 format the hard drive in the process. That method appears to have few of the issues that the clean hard drive upgrades have and you still get a new clean system.

Then it happened, I found a nasty little problem on the new computers with Windows 7. Bringing in a new Windows 7 computer into an existing network worked fine as long as you stuck with the workgroup name of workgroup. But if you had a different name (which many clients do for multiple reasons), the Windows 7 computer was seen by the others in the workgroup but couldn't connect or see any of them.

I did a little research and talked to some other techs and they were experiencing the same problem. Not good, most clients didn't want to change their workgroup name. There was a work around by making every computer also a workgroup member and the original name. But it wasn't a great solution and might come back to haunt the client and me some day.

Another big issue with Windows 7 was the way it stored files. They went to a library system, which is a common method on the Macs and Linux machines. Once you get it, it's probably a better method of organizing files. But when you introduce it to the user and a bunch of older Windows XP systems it can get confusing. When you change something as basic as how you view and store files, and you have a lot of shared files, users don't always adapt quickly.

Automated backup systems have to be changed around and tracking changed files gets a little more exciting but with a little training and automation you can over come the differences. Most users are over worked these days and some aren't all that willing to change.

So it's both an operational and an attitude you get to deal with when bringing Windows 7 computers into an existing environment.

And, don't believe what you read about the Windows XP Mode. Many older computers aren't compatible with the virtual machine methods used. About one in three of the computers I've tried to set up XP mode couldn't do it for one reason or another.

New machines often have all the necessary bios settings, chip sets, and other requirements but older computer may not. When it works, it's great. But don't depend on it until you have tested it on the computer you want to run it.

Most of the other issues are basic configuration changes that default on a new Windows 7 install. For example the taskbar looks and acts different and many users are complaining they can't see what's open at a glance.

There is a way to change the toolbar back to what it used to be by right clicking the toolbar and selecting properties. And make any changes in appearance you want.

All in all the Windows 7 transition and open issues are no where near what the Vista debacle was and most are easy to overcome.

And if you don't like a particular feature or display method, most times you can change it back to what you want it to do or look like. The speed and faster boot times are more than worth the hassle of reconstructing your desktop like you want it.

COMPUTER PROBLEMS AND SOLUTION

Things aren't what they used to be! When you first bought your Windows-based computer (PC), it was the latest generation of its computer lineage - the newest, the best, the fastest. Remember how fast it was? Your computer booted up within 1-2 minutes. You could find and open files with agility and grace. And the darn thing never froze up.

Nowadays, you are lucky to see it boot up in 4 or 5 minutes - that is, if it doesn't completely freeze up in the process. Sometimes, it can get so bad that if you type too fast, there is an actual delay before the words show up on the screen. And Internet access - what a joke! Web sites seem to take forever and a day to open. Very frustrating.

What's going on here? Did your computer's manufacturer secretly install a "planned obsolescence chip" that started slowing things down once the computer got to a certain age? Or, maybe gremlins really do exist and have taken over your machine, intent upon seeing to it that it meets an demise? Unlikely!

More likely, you face a problem with your computer that almost all other computer owners face sooner later: getting a bit senile with age.

Of course, computer's don't really have brains and therefore cannot actually get senile. However, there are a number of factors that lead to diminished computer performance.

Listen carefully as I explain what slows down a computer:

Problem 1 - Your hard drive has gotten disorganized: Over time, your hard drive has been responsible for saving, opening, closing and moving thousands of files. As this happens, the hard drive becomes cluttered and disorganized. There are two ways this can happen: the accumulation of unneeded files and the inefficient use of space.

Unneeded files: Over time, your hard drive has collected temp files and other files that your computer no longer needs but that are taking up space.

Inefficient use of space: Just like a poorly-organized book shelf, your hard drive does not store files close together in an efficient manner. Rather, there are big gaps and holes between the files. This not only renders much of the space unusable, it also results in your hard drive taking longer to retrieve files it needs.

Solution: Run these two handy (and free) utilities, which you can find in your Windows control panel: Disk Defragmenter and Disk Cleanup.

Problem 2 - Your system is running spyware: Spyware is a type of virus which sits on your computer and sends information about your activities to other computers on the Internet. Not only is this an invasion of your privacy, it also slows down your computer by using the processor for its own devious needs.

Solution: Install and launch a good anti-spyware software program. There are both free and fee-based versions available online.

Problem 3 - Your memory and processor have not kept up with your software: As memory and fast processors have gotten cheaper, software developers have continued to make heavier and heavier applications requiring higher-capacity hardware.

Solution: If you have not upgraded your memory or processor since you purchased your computer, doing so will almost surely give you a big boost in performance.

Problem 4 - Your Windows registry is full of errors: Your computer operates on many levels at once. One important operational level works just below the level of your operating system: the Windows registry. The registry is like the control center for your computer's software applications, hardware and user settings.

Over time, errors in registry "keys" (bits of information or files) crop up and accumulate. Most aging computers have thousands of these registry errors.

Solution: Run a free registry scan to find out how many registry errors you have. Run the registry fix if the scan unearths a large number of errors.

If you follow most or all of these solutions for your older PC, you will undoubtedly end up with much faster computer performance. This will restore things back to the way they were in the good-old-days, but without having to buy an expensive new computer.

Are you looking to buy a new computer and want to avoid spending more than you need to, or worse still, end up with a total lemon? There are several things to beware of and here are some tips to get you started.

Hot Tip #1 - Do your research on what the latest processors are, and their relative pro's & cons.

Hot Tip #2 - Figure out EXACTLY what it is you want to do with your computer, after all, if all you want to do is write letters, you obviously don't need a computer as powerful as someone who wants to play the latest, most powerful games or someone who wants to edit movies. So why pay for a computer that's more powerful than you need?

Hot Tip #3 - Beware of spending that "little" bit more for a computer that comes with a "goodie bag" (that you don't actually NEED).

Hot Tip #4 - Bear in mind, that if you're going to be going online, (and let's face it, nowadays, who ISN'T?) you need a minimum level of security and protection (most professionals recommend having a firewall and either separate AntiVirus &
AntiSpyware software or else the Firewall with an Antivirus/AntiSpyware combo package.) There is software you can get for FREE that will do everything you need, so you don't have to spend a packet.

Hot Tip #5 - Bear in mind, that if you're looking at getting a Windows based PC, the more recent they are the more RAM memory they require just to get up and working. eg.:-

To run properly, the various versions of Windows require the following amounts of memory (at a minimum):-

Windows 95 >8Mb of memory.
Windows 98 >24Mb of memory.
Windows ME >64Mb of memory.
Windows 2000 >128Mb of memory.
Windows XP >256Mb of memory.
Windows Vista >1,024Mb of memory.
Windows 7 >1,024Mb of memory.

And that's before you try running any software that is likely to be memory intensive such as Microsoft Office. Personally, I would recommend a minimum of double the memory listed above for your particular operating system.

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